Reception service and office support

RECEPTION – THE PUBLIC FACE OF YOUR BUSINESS

First impressions count
Whether on the phone or in person, you never get a second chance to make a first impression. Here at City Services, we want your clients and other visitors to feel welcome from the moment they arrive. Our specialist reception staff won’t just greet them with a friendly smile. They’ll help provide active care and support.

ATTENTIVE AND CONSIDERATE

Good customer service is intuitive. ‘A welcoming, professional reception can make all the difference to a commercial business relationship,’ says Zoja Halili, manager of the Reception Competence Centre at City. However large or small their role, our team will ensure you have dependable support, from answering phone calls to looking after your visitors.

OUR RECEPTION SERVICES

• On-site reception and looking after clients and other visitors
• Phone answering
• Reservation and servicing of conference facilities and meeting rooms
• Stock ordering
• Post and courier services
• Car rentals, flights and hotel bookings
• Concierge services
• Issuing and management of security passes
• Administrative tasks

WHAT YOU CAN EXPECT

• Environmentally responsible behaviour
• Fairness and friendlinesst
• Certified work processes
• Trained personnel